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We’re here to help! Feel free to reach out to us via the contact details below. Our team is ready to assist you.
Contact & WhatsApp Number
081 670 8948
Email Address
info@nellbucks.co.za
Registration
Registration number: 2024/428876/07
Consumer Rights Information
Your Consumer Rights: Quick Guide to the National Credit Act.
Right to Information:
Right to Withdraw:
Complaints Procedure:
Important Contacts:
Right to Information:
- You are entitled to clear information about
credit agreements. - All terms, fees, and risks must be disclosed.
- Know interest rates, fees, and repayment
amounts upfront.
Right to Withdraw:
- You can withdraw from the credit agreement
before signing. - Notify us in writing and return any documents
received.
Complaints Procedure:
- Send us your complaint in writing.
- We will reply within 15 business days.
- If unresolved, contact the National Credit
Regulator (NCR). - Alternative Dispute Resolution: Use ADR for further assistance.
Important Contacts:
- NCR: 0860 625 267 | info@ncr.org.za
- CGSO: 0860 000 272 | info@cgso.org.za
Right to Information:
Right to Withdraw:
Complaints Procedure:
Important Contacts:
Right to Information:
- You are entitled to clear information about credit agreements.
- All terms, fees, and risks must be disclosed.
- Know interest rates, fees, and repayment amounts upfront.
Right to Withdraw:
- You can withdraw from the credit agreement before signing.
- Notify us in writing and return any documents received.
Complaints Procedure:
- Send us your complaint in writing.
- We will reply within 15 business days.
- If unresolved, contact the National Credit Regulator (NCR).
- Alternative Dispute Resolution: Use ADR for further assistance.
Important Contacts:
- NCR: 0860 625 267
info@ncr.org.za - CGSO: 0860 000 272 info@cgso.org.za